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La importancia de los mecanismos de coordinación organizativa en la excelencia del sistema español de trasplantes

The importance of the mechanisms for the organizational coordination in the excellence of the Spanish transplant system

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Abstract (2. Language): 
Purpose: To analyze from an organizational perspective the main critical success factors in the National Transplant System. Design/methodology: Deep interviews with different managerial positions at the system, the National Transplant Organization, coordination units at hospitals and local coordination authorities. Findings: Description of the National Transplant System from a process orientation and analysis of the critical key coordination factors in the final success. Research limitations/implications: Difficult access to quantitative data. Practical implications: The knowledge and spread of the managerial factors that make of the Spanish National Transplant System a worldwide reference. Social implications: To identify and explain a managerial system of excellence that can be an example for other contexts, countries, regions, social realities, etc. Originality/value: To show the success of the system from the organizational perspective.
Abstract (Original Language): 
Objeto: Analizar desde una perspectiva organizativa los factores de éxito del Sistema Nacional de Trasplantes Diseño/metodología/enfoque: Entrevista en profundidad a los gestores del sistema, Organización Nacional de Trasplantes, unidades de Coordinación hospitalarias y responsables de coordinación autonómicos. Aportaciones y resultados: Descripción del Sistema Nacional de Trasplantes desde una orientación de procesos y análisis de los factores de coordinación críticos de éxito en su funcionamiento. Limitaciones / implicaciones: Dificultad de acceso a datos cuantitativos. Implicaciones prácticas: conocimiento y difusión de los factores de gestión que hacen del Sistema Nacional de Trasplantes un referente mundial. Implicaciones sociales: reconocimiento de un sistema de gestión de excelencia que puede servir de ejemplo para otros contextos, países, regiones, realidades sociales, etc. Originalidad / Valor añadido: Mostrar el éxito del sistema desde la perspectiva organizativa.



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