You are here

YENİLİKÇİ ÖZELLİKLERİN, KURUMSAL KAYNAK PLANLAMASI UYGULAMA BAŞARISINA VE ALGILANAN ORGANİZASYONEL PERFORMANS ÜZERİNE ETKİSİ

THE EFFECTS OF INNOVATIVE CHARACTERISTICS ON ENTERPRISE RESOURCE PLANNING IMPLEMENTATION SUCCESS AND PERCEIVED ORGANIZATIONAL PERFORMANCE

Journal Name:

Publication Year:

Abstract (2. Language): 
The aim of this study is to define innovative characteristics which must be taken into consideration while implementing the enterprise resource planning (ERP) system in the organization and to analyze its effects on the implementation success of ERP and organizational performance. The findings obtained from 236 firms demonstrated that; (1) an increase in innovative characteristics increased the implementation success of ERP, (2) innovative characteristics had significant effects on organizational performance, (3) an increase in the implementation success of ERP increased the organizational performance significantly and (4) when the implementation success of ERP together with innovative characteristics were taken into consideration in explaining the organizational performance, the implementation success of ERP, technical compatibility and reengineering were significantly meaningful and total quality management had a negative value.
Abstract (Original Language): 
Çalışmanın hedefi, kurumsal kaynak planlaması (KKP) sisteminin işletmeye kurulumunda dikkate alınması gereken yenilikçi özellikleri tanımlamak ve KKP uygulama başarısı ile organizasyonel performansa etkilerini analiz etmektir. 236 firmadan sağlanan verinin bulguları; (1) yenilikçi özelliklerdeki artışın KKP uygulama başarısını arttırdığını, (2) yenilikçi özelliklerin organizasyonel performans üzerinde anlamlı etkisinin olduğunu, (3) KKP uygulama başarısındaki artışın organizasyonel performansı anlamlı biçimde arttırdığını ve (4) organizasyonel performansın açıklanmasında yenilikçi özelliklerle birlikte KKP uygulama başarısı da dikkate alındığında, KKP uygulama başarısı, teknik uyumluluk ve iş süreçlerinin gözden geçirilmesinin anlamlı açıklama sağladığı, toplam kalite yönetiminin negatif değerde olduğunu ortaya koymaktadır.
53–70

REFERENCES

References: 

Ahadi, H.R. (2004), “An Examination of The Role of Organizational Enablers in
Business Process Reengineering and The Impact of Information Technology,”
Information Resources Management Journal, 17(4), pp. 1-19.
Al-Mashari, M. (2001), “Process Orientation Through Enterprise Resource Planning
(ERP): A Review of Critical Issues,” Knowledge and Process Management, 8(3),
pp. 175-185.
Ashill, N.J. ve D.Jobber (1999), “The Impact of Environmental Uncertainty
Perceptions, Decision Maker Characteristics and Work Environment
Characteristics on The Perceived Usefulness of Marketing Information Systems
(MkIS): A Conceptual Framework,” Journal of Marketing Management, 15, pp.
519-540.
Au, A.K. ve P.Enderwick (2000), “A Cognitive Model on Attitude Towards
Technology Adoption,” Journal of Managerial Psychology, 15(4), pp. 266-282.
Bingi, P. vd. (2001), “Critical Issues Affecting an ERP Implementation,” Enterprise
Systems Integration, (Der.: J.M.Myerson), Auerbach Publishers Incorporated,
Florida 2001, pp. 425-438.
http://site.ebrary.com./lib/karaelmas/Doc?id=10075407&ppg=444, (Erişim
Tarihi: 22.6.2006)
Bradford, M. ve J.Florin (2003), “Examining The Role of Innovation Diffusion
Factors on The Implementation Success of Enterprise Resource Planning
Systems,” International Journal of Accounting Information Systems, 4, pp. 205-
225.
Burns, O. vd. (1991), “Critical Success Factors in Manufacturing Resource Planning
Implementation,” International Journal of Operations & Production
Management, 11(4), pp. 5-19.
Calantone, R.J. vd (2002), “Learning Orientation, Firm Innovation Capability and
Firm Performance,” Industrial Marketing Management, 31, pp. 515-524.
Cronbach., L.J. (2004), “My Current Thoughts on Coefficient Alpha and Successor
Procedures,” CSE Report 643, University of California, Los Angeles, pp. 1-32.
Dale, B.G. ve C.L.Cooper (1994), “Introducing TQM: The Role of Senior
Management,” Management Decision, 32(1), 1994, pp. 20-26.
Damanpour, F. ve Evan, W.M. (1984), “Organizational Innovation and
Performance: The Problem of Organizational Lag,” Administrative Science
Quarterly, 29, pp. 392-409.
Damanpour, F. ve S.Gopalakrishnan (1998), “Theories of Organizational Structure
and Innovation Adoption: The Role of Environmental Change,” Journal of
Engineering and Technology Management, 15, pp. 1-24.
DeLone, W.H. ve E.McLean (1992), “Information Systems Success: The Quest for
The Dependent Variable,” Information System Research, 3(1), pp. 60-95.Earl, M.J. vd. (1995), “Strategies for Business Process Reengineering: Evidence
From Field Studies,” Journal of Management Information Systems, 12(1), pp.
31-56.
Fichman, R.G. (2001), “The Role of Aggregation in The Measurement of IT Related
Organizational Innovation,” MIS Quarterly, 25(4), pp. 427-455.
Fitzgerald, B. ve C.Murphy (1996), “Business Process Reengineering: Putting
Theory into Practice,” Information, 34(1), pp. 3-14.
Floyd, S.W. ve S.A.Zahra (1990), “The Effect of Fit Between Competitve Strategy
and IT Adoption on Organizational Performance in Small Banks,” Technology
Analysis & Strategic Management, 2(4), pp. 357-372.
Frambach, R.T.(1993), “An Integrated Model of Organizational Adoption and
Diffusion of Innovations,” European Journal of Marketing, 27(5), pp. 22-41.
Frambach, R.T. ve Schillewaert, N. (2002), “Organizational Innovation Adoption A
Multi-level Framework of Determinants and Opportunities for Future Research,”
Journal of Business Research, 55, pp. 163-176.
Fuentes, M.M. vd. (2004), “The Impact of Environmental Characteristics on TQM
Principles and Organizational Performance,” Omega, pp. 1-18.
Gaski, J.F. (1984), “The Theory of Power and Conflict in Channels of Distribution,”
Journal of Marketing, 48, pp. 9-29.
Gopalakrishnan, S. ve F.Damanpour (2000), “The Impact of Organizational Context
on Innovation Adoption in Commercial Banks,” IEEE Transactions on
Engineering Management, 47(1), pp. 14-25.
Griffith, T.L. vd. (1999), “Why New Technologies Fail?” Industrial Management,
pp. 29-34.
Grover, V. vd. (1994), “Exploring The Success of Information Technology Enabled
Business Process Reengineering,” IEEE Transactions on Engineering
Management, 41(3), pp. 276-284.
Hammer, M. ve J.Champy (1993), Reengineering The Corporation: A Manifesto for
Business Revolution, Harper Collins Publishers, New York.
Hammer, M. ve S.A.Stanton (1995); Değişim Mühendisliği Devrimi, Ne Yapmalı,
Ne Yapmamalı?, (Çev.: S. Gül), Sabah Kitapları, İstanbul.
Hong, K.K. ve Y.G. Kim (2002), “The Critical Success Factors for ERP
Implementation: An Organizational Fit Perspective,” Information &
Management, 40, pp. 25-40.
Hult, G.T. vd., (2004), “Innovativeness: Its Antecedents and Impact on Business
Performance,” Industrial Marketing Management, 33, pp. 429-438.
Hunton, J.E. vd. (2003), “Enterprise Resource Planning Systems: Comparing Firm
Performance of Adopters and Nonadopters,” International Journal of Accounting
Information Sytems, 4, pp. 165-184.Joseph, I.N. vd. (1999), “Organizational Factors and Total Quality Management An
Empirical Study,” International Journal of Production Research, 37(6), pp.
1337-1352.
Kassicieh, S.K. ve S.A.Yourstone (1998), “Training, Performance Evaluation,
Rewards and TQM Implementation Success,” Journal of Quality Management,
3(1), pp. 25-38.
Keen, P.G.W. (1994), Every Manager’s Guide to İnformation Technology, 2.Baskı,
Harvard Business School Pres, Boston.
Keogh, W. ve D.J.Bower (1997), “Total Quality Management and Innovation: A
Pilot Study of Innovative Companies in The Oil and Gas Industry,” Total Quality
Management, 8(2&3), pp. 196-201.
King, W.R. (2005), “Ensuring ERP Implementation Success,” Information Systems
Management, 22(3) pp. 83-84.
Kuei, C.H. ve C.N.Madu (1995), “Managers Perception of Factors Associated with
Quality Dimensions of Different Types of Firms,” Quality Management Journal,
2, pp. 67-80.
Kumar, V. vd. (2003), “An İnvestigation of Critical Management Issues in ERP
Implementation: Emperical Evidence From Canadian Organizations,”
Technovation, 23, pp. 793-807.
Laudon, K.C. ve J.P.Laudon (1991), Business Information Systems: A Problem
Solving Approach, The Dryden Pres, Orlando.
Mabert, V.A. vd. (2001), “Enterprise Resource Planning: Common Myths Versus
Evolving Reality,” Business Horizons, 3, pp. 69-76.
Matta, K. vd. (1998), “The Information Requirements of Total Quality
Management,” Total Quality Management, 9(6), pp. 445-461.
Mitchell, VW. (1994), “How to Identify Psychographic Segments: Part1”,
Marketing Intelligence and Planning, 12(7), pp. 4-10.
Ollila, E.M. ve K.Lyytinen (2003), “Why Organizations Adopt Information System
Process Innovations: A Longitudinal Study Using Diffusion of Innovation
Theory,” Information Systems Journal, 13, pp. 275-297.
Özer, G. vd. (2003), “Kurumsal Kaynak Planlama Sistemlerine Yönelik Kullanıcı
Algılarının Analizi,” Süleyman Demirel Üniversitesi İktisadi ve İdari Bilimler
Fakültesi Dergisi, Cilt 8, Sayı 2, ss. 77-94.
Palvia, S. vd. (2001), “A Socio-Technical Fremework for Quality Assessment of
Computer Information Systems,” Industrial Management & Data Systems,
101(5), pp. 237-251.
Pearson, J.M. vd. (1995), “Total Quality Management: Are Information Systems
Managers Ready?,” Information & Management, 29(5), pp. 251-263.Poston, R. ve S.Grabski (2001), “Financial Impacts of Enterprise Resource Planning
Implementations,” International Journal of Accounting Information Sytems, 2,
pp. 271-294.
Powell, T.C. (1995), “Total Quality Management as Competitive Advantage: A
Review and Emperical Study,” Strategic Management Journal, 16, pp. 15-37.
Premkumar, G. ve M.Roberts (1999), “Adoption of New Information Technologies
in Rural Small Businesses,” Omega, 27, pp. 467-484.
Ramamurthy, K. ve G.Premkumar (1995), “Determinant and Outcomes of
Electronic Data Interchange Diffusion,” IEEE Trans. Eng.Management, 42(4),
pp. 332-351.
Raymond, L. vd. (1998), “Determinants of Business Process Reengineering Success
in Small and Large Enterprises: An Empirical Study in The Canadian Context,”
Journal of Small Business Management, pp. 72-85.
Reck, J.L. (2004), “Firm Performance Effects in Relation to The Implementation
and Use of Enterprise Resource Planning Systems,” Journal of Information
Systems, 18(2), pp. 107-110.
Siriginidi, S.R. (2000), “Enterprise Resource Planning in Reengineering Business,”
Business Process Management Journal, 6(5), pp. 376-391.
Soh, C. vd. (2000), “Cultural Fits and Misfits: Is ERP A Universal Solution?,”
Communications of The ACM, 43(4), pp. 47-51.
Stratman, J.K. ve A.V.Roth (2002), “Enterprise Resource Planning (ERP)
Competence Constructs: Two-Stage Multi-Item Scale Development and
Validation,” Decision Sciences, 33(4), pp. 601-628.
Thong, J.Y.L. (1999), “An Integrated Model of Information Systems Adoption in
Small Businesses,” Journal of Management Information Systems, 15(4), pp.
187-214.
Torkzadeh, G. ve W.J.Doll (1999), “The Development of a Tool For Measuring The
Perceived Impact of Information Technology on Work,” Omega, 27, pp. 327-
339.
Turban, E. vd. (1999), Information Technology for Management, Second Edition,
John Wiley & Sons Inc., New York.
Wreden, N. (1997), “Business Boosting Technologies,” Beyond Computing, 6, 1997,
pp. 36.
Zviran, M. ve Z.Erlich (2003), “Measuring IS User Satisfaction: Review and
Implications,” Communications of The Association for Information Systems, 12,
pp. 81-103.

Thank you for copying data from http://www.arastirmax.com