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Duygusal zekanın insan kaynakları seçimindeki etkisi: konaklama işletmelerinde yöneticiler üzerine bir araştırma

The effects of emotional intelligence on human resources selection: A research on managers of accommodation enterprises

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Abstract (2. Language): 
The purpose of this study is to determine the effect of emotional intelligence characteristics of managers on human resources selection in the accommodation enterprises. Previously questionnaire was developed from MSCEIT. Data were gathered from hotel managers with the help of a questionnaire which is conducted face to face. Data was tested with factor analysis and regression analysis on SPSS. The results of the study show that emotional intelligence characteristics of managers in the accommodation enterprises, effect on their decision of human resources selection.
Abstract (Original Language): 
Bu çalışmanın amacı, konaklama işletmelerinde karar merkezindeki yöneticilerin duygusal zeka (DZ) özelliklerinin insan kaynaklarının temini ve seçimi üzerindeki etkisini tespit etmektir. Bu amaçla, oluşturulan soru formunda DZ boyutlarının etkilerini ölçmek için daha önce kullanılmış, geçerliliği ve güvenirliliği sağlanmış olan MSCEIT DZ modeli örnek alınmıştır. Veriler, konaklama işletmelerinin yöneticilerinden soru formu ile toplanmıştır. Veriler faktör analizi ve regresyon analizi ile test edilmiştir. Araştırma sonucunda konaklama işletmelerinde yöneticilerin insan kaynakları temini ve seçiminde DZ özelliklerinin karar vermede etkili olduğu tespit edilmiştir.
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