Psikolojik Güçlendirmenin Örgütsel Vatandaşlık Davranışına Etkisi Üzerine Bir Araştırma

Alge, Bradley J.; Ballinger, Gary A.; Tangirala, Subrahmaniam,;Oakley,
James L. (2006), Information Privacy In Organizations: Empowering
Creative and Extrarole Performance, Journal of Applied
Psychology, 91 (1): 221–232.
Allen, David; Shore, Lynn, M.; Griffeth, Rodger W. (2003), “The Role of
Perceived Organizational Support and Supportive Human Resource
Practices in the Turnover Process”,. Journal of Management, (29): 99-
118.
Allen, Natalie ve Meyer, John P. (1996), “Affective, Continuance and
Normative Commitment to the Organization: An Examination of
Construct Validity”, Journal of Vocational Behaviour, (49): 252-276.
Psikolojik Güçlendirmenin Örgütsel Vatandaşlık Davranışına
Etkisi Üzerine Bir Araştırma • 41
Allison, Barbara J.; Voss, Richard Steven ve Dryer, Sean (2001), “Student
Classroom and Career Success: The Role of Organizational
Citizenship Behavior”, Journal of Education for Business, 76(5): 282-
294.
Alper, Steve; Tjosvold, Dean; Law, Kenneth S. (2000), “Conflict
Management, Efficacy and Performance in Organizational Teams”,
Personnel Psychology, 53(3): 625-642.
Anderson, Stelia E. ve Williams, Larry J. (1996), “Interpersonal, Job, and
Individual Factors Related to Helping Processes At Work”, Journal of
Applied Psychology, 81: 282–296.
Ashforth, Blake E. (1989), The Experience of Powerlessness in Organizations.
Organizational Behavior and Human Decision Processes, 43: 207–242.
Bandura, Albert (1982), “Self-efficacy in Human Agency”, American
Psychologist, No: 37: 122-147.
Bandura, Albert (1986), Social Foundations of Thought and Action: A social
cognitive theory, Englewood Cliffs, Prentice-Hall, NJ.
Bandura, Albert (1989), “Human Agency In Social Cognitive Theory”,
American Psychologist, 44: 1175–1184.
Bandura, Albert (1997), Self-efficacy: The Exercise of Control, NY: Freeman,
New York.
Becker, Thomas E. ve Vance, Robert J (1993), “Construct Validity of Three
Types of Organizational Citizenship Behavior: An Illustration of the
Direct Product Model with Refinements,” Journal of Management,
19(3): 663-682.
Blau, Peter M. (1964), Exchange and Power in Social Life, Wiley, New York
Bowen, David E. ve Edward E. Lawler III. (1992), “The Empowerment of
Service Workers: What, Why, How, And When?”, Sloan Management
Review, 33(3): 31-9.
Cacioppe, Ron (1998), “Structured Empowerment: An Award –Winning
Program at the Burswood Resort Hotel”, Leadership & Organization
Development Journal, 19(5): 264-274.
Chan, Yuen Hung (2003), A Nomological Network Approach to the Study of
Antecedents, Moderator, Mediators and Outcomes of Psychological
Empowerment, The University of Memphis.
Cole, Nina (1995), “How Employee Empowerment Improves Manufacturing
Performance”, Academy of Management Executive, 9(1): 80-81.
42 • KOCAELİ ÜNİVERSİTESİ SOSYAL BİLİMLER ENSTİTÜSÜ DERGİSİ
Conger, Jay A. ve Kanungo, Rabindra N. (1988), “The Empowerment
Process: Integrating Theory and Practice”, Academy of Management
Review, 13(3): 471-482.
Dalal, Reeshad S. (2005), “A Meta-Analysis of the Relationship Between
Organizational Citizenship Behavior and Counterproducti ve Work
Behavior”, Journal of Applied Psychology, 90: 1241–1255.
Deci, Edward L.; Connell, James P. ve Ryan, Richard M. (1989), “Selfdetermination
in a Work Organization”, Journal of Applied
Psychology, 74: 580–590.
Deluga, Ronald. J. (1995), “The Relation Between Trust in The Supervisor
and Subordinate Organizational Citizenship Behavior”, Military
Psychology, 7(1): 1-16.
DiPaola, Micheal ve Hoy, Wayne K. (2005), “Organizational Citizenship of
Faculty and Achvievement of High School Students”, The High
School Journal, The University of North Caroline Press, Feb/Mar: 35-
44.
Field, Laurie (1997), “Impediments to Empowerment and Learning Within
Organizations, The Learning Organization, 4(4): 149-158.
Forrester, Russ (2000), “Empowerment: Rejuvenating a Potent Idea”,
Academy of Management Executive, 3(14): 67-80.
George, Jennifer M. (1996), “Group Affective tone. In M. A. West” (Ed.)
Handbook of work Group Psychology, Wiley, New York içinde: 77–
94.
George, Jennifer M. ve Jones, Gareth R. (1997), “Organizational Spontaneity
in Context”, Human Performance, 10: 153–170.
Graham, Jill W. (2000), “Promoting Civic Virtue Organizational Citizenship
Behavior: Contemporary Questions Rooted in Classical Quandaries
From Political Philosophy”, Human Resources Management Review,
10: 61–77.
Hackman, Richard ve Oldham, Greg (1980), Work Redesign. Reading, MA:
Addison-Wesley.
Hall, Margaret (1992), Women and Empowerment: Strategies for Increasing
Autonomy, Hemisphere, Washington.
Hossien, Nezakati; Omid, Asgari; Faraz, Karimi ve Vajihe, Kohzadi (2010),
Fostering Organizational Citizenship Behavior (OCB) Through
Human Resources Empowerment (HRE), World Journal of
Management, 2(3): 47 – 64.
Psikolojik Güçlendirmenin Örgütsel Vatandaşlık Davranışına
Etkisi Üzerine Bir Araştırma • 43
Ilies, Remus; Nahrgang, Jennifer D. ve Morgeson, Frederick P. (2007),
“Leader–member Exchange and Citizenship Behaviors: A Metaanalysis”,
Journal of Applied Psychology, 92: 269–277.
Ilies, Remus; Spitzmuller, Matthias; Fulmer, Ingrid Smithey ve Johnson,
Michael D. (2009), “Personality And Citizenship Behavior: The
Mediating Role Of Job Satisfaction”, Journal of Applied Psychology,
94: 945–959.
Jiing-Lih Farh; Chen-Bo Zhong ve Organ, Dennis W. (2004), “Organizational
Citizenship Behavior in the People's Republic of China”, Organization
Science, 15: 241-253.
Johnson, Angel (2008), The Influence of Need for Achievement, Need for
Affiliation,Leadership Support, and Organizational Culture
Onorganizational Citizenship Behavior, (Ph.D. Thesis), Alliant
International University, Los Angeles.
Johnson, Robin D. ve Thurston, Elizabeth K. (1997), “Achieving
Empowerment Using the Empowerment Strategy Grid”, Leadership
& Organization Development Journal, 18(2): 64-73.
Judge, Timothy A. ve Bono, Joyce E. (2001), Relationship of Core Selfevaluations
Traits—self-esteem, Generalized Self-efficacy, Locus of
Control, and Emotional Stability—with Job Satisfaction and Job
performance: A Meta-analysis. Journal of Applied Psychology, 86: 80–
92.
Kanter, Rosabeth Moss (1977), Men and Women of the Corporation, Basic
Books, New York.
Kanter, Rosabeth Moss (1979), “Power Failure in Management Circuits”,
Harvard Business Review, 57: 65–75.
Kanter, Rosabeth Moss (1983), The Change Masters. New York, NY: Simon
& Schuster.
Karambayya, Rekha (1989), Organizational Citizenship Behavior: Contextual
Predictors and Organizational Consequences. Unpublished Doctoral
Dissertation, Northwestern University, Evanston, IL.
Katz, Daniel (1964), “The Motivational Basis of Organizational Behavior”,
Behavioral Science, 9: 131–133.
Katz, Daniel ve Kahn, Robert L. (1966), The Social Psychology of
Organizations, Wiley, New York.
Kidder, Deborah L. (2002), “The Influence of Gender on the Performance of
Organizational Citizenship Behaviors”, Journal of Management, 28:
629– 648.
44 • KOCAELİ ÜNİVERSİTESİ SOSYAL BİLİMLER ENSTİTÜSÜ DERGİSİ
Kirkman, Bradley L. ve Rosen, Benson (1999), “Beyond Self-management:
Antecedents and Consequences of Team Empowerment”, Academy of
Management Journal, 42: 58–74.
Kirkman, Bradley L. ve Shapiro, Debra L. (2001), “The Impact of Cultural
Values on Job Satisfaction ond Organizational Commitment to Self-
Managing Work Teams: The Mediating Role tf Employee Resistance”,
Academy tf Management Journal, 44(3): 557-569.
Kirkman, Bradley L.; Tesluk, Paul E. ve Rosen, Benson (2004), “The Impact
of Demographic Heterogeneity and Team Leader-Team Member
Demographic Fit on Team Empowerment and Effectiveness”, Group
and Organization Management, 29(3): 334-368.
Köse, Sevinç; Kartal, Burak ve Nilgün, Kayalı (2003), “Örgütsel Vatandaşlık
Davranışı ve Tutuma İlişkin Faktörlerle İlişkisi Üzerine Bir
Araştırma”, Erciyes Üniversitesi İktisadi ve İdari Bilimler Fakültesi
Dergisi, 20: 1-19.
Lashley, Conrad (1995), “Towards An Understanding of Employee
Empowerment In Hospitality Services”, International Journal of
Contemporary Hospitality Management, 7(1): 27-32.
Lawler, Edward Emmet III. (1973), Motivation In Work Organizations,
Monterey, CA: Brooks/Cole.
Lawler, Edward Emmet; Mohrman, Susan A. ve Benson, George (2001),
Organizing For High Performance: Employee Involvement, TQM,
Reengineering, and Knowledge Management in the Fortune 1000
Companies, Jossey-Bass, San Francisco, CA.
LePine, Jeffrey A.; Erez, Amir ve Johnson, Diane E. (2002), “The Nature and
Dimensionality of Organizational Citizenship Behavior: A Critical
Review and Meta-Analysis”, Journal of Applied Psychology, 87: 52–
65.
MacKenzie, Scott B.; Podsakoff, Philip M. ve Fetter, Richard (1993), “The
Impact of Organizational Citizenship Behavior on Evaluations of
Salesperson Performance”, Journal of Marketing, 57(1): 70-81.
MacKenzie, Scott B.; Podsakoff, Philip M. ve Paine, Julie Beth (1999), “Do
Citizenship Behaviors Matter More For Managers Than For
Salespeople?”, Journal of the Academy of Marketing Science,27: 396-
410.
Mathieu, John E.; Gilson, Lucy L. ve Ruddy, Thomas M. (2006),
“Empowerment and Team Effectiveness: An Empirical Test of An
Integrated Model”, Journal of Applied Psychology, 91: 97-108.
Psikolojik Güçlendirmenin Örgütsel Vatandaşlık Davranışına
Etkisi Üzerine Bir Araştırma • 45
Morrison, Elizabeth Wolfe (1996), “Organizational Citizenship Behavior As a
Critical Link Between HRM Practices and Service Quality”, Human
Resource Management, 35(4): 493-512.
Organ, Dennis (1977), “A Reappraisal And Reinterpretation of The
Satisfaction–Causes–Performance Hypothesis”, Academy of
Management Review, 2: 46–53.
Organ, Dennis (1988), Organizational Citizenship Behavior: The Good
Soldier Syndrome, Lexington Books, Lexington.
Organ, Dennis ve Konovsky, Mary (1989), “Cognitive Versus Affective
Determinants of Organizational Citizenship Behavior”, Journal of
Applied Psychology, 74: 3–10.
Organ, Dennis ve Lingl, Andreas (1995), “Personality, Satisfaction, and
Organizational Citizenship Behavior”, The Journal of Social
Psychology, 135(3): 339-350.
Organ, Dennis ve Ryan, Katherine (1995), “A Meta-analytic Review of
Attitudinal and Dispositional Predictors of Organizational Citizenship
Behavior”, Personel Psychology, 48: 775-802.
Podsakoff, Nathan P.; Blume, Brian D.; Whiting, Steven W. ve Podsakoff,
Philip M. (2009), “Individual- And Organizational-Level
Consequences of Organizational Citizenship Behaviors: A Meta-
Analysis”, Journal of Applied Psychology, 94: 122–141.
Podsakoff, Philip M.; MacKenzie, Scott B.; Paine, Julie Beth ve Bachrach,
Daniel G. (2000), “Organizational Citizenship Behaviors: A Critical
Review of The Theoretical and Empirical Literature and Suggestions
For Future Research”, Journal of Management, 26: 513-563.
Psoinos, Anna; Kern, Thomas ve Smithson, Steve (2000), “An Exploratory
Study of Information Systems In Support of Employee
Empowerment”, Journal of Information Technology, 15(3): 211- 230.
Randolph, W. Alan (1995), “Navigating The Journey to Empowerment”,
Organizational Dynamics, 23(4): 19-32.
Randolph, W. Alan ve Sashkin, Marshall (2002), “Can Organizational
Empowerment Work in Multinational Settings?”, Academy of
Management Executive, 16(1): 102- 115.
Rhoades, Linda ve Eisenberger, Robert (2002), “Perceived Organizational
Support: A Review of the Literature”, Journal of Applied Psychology,
87: 698-714.
Rodell, Jessica B. ve Judge, Timothy A. (2009), “Can “good” Stressors Spark
“bad” Behaviors? The Mediating Role of Emotions in Links of
Challenge and Hindrance Stressors with Citizenship and
46 • KOCAELİ ÜNİVERSİTESİ SOSYAL BİLİMLER ENSTİTÜSÜ DERGİSİ
Counterproductive Behaviors”, Journal of Applied Psychology, 94:
1438–1451.
Royer, Linda (2009), Structural and Psychological Empowerment of
Community/Public Health Nurses, (Ph. D. Thesis), George Mason
University, Fairfax.
Schein, Edgar H. (1992), Organizational culture and leadership, 12, 2. Baskı,
Jossey- Bass, San Francisco.
Spreitzer, Gretchen M. (1995), “Psychology empowerment in the workplace:
dimensions, measurement, and validation”, Academy of Management
Journal, 38(5): 1442-1465.
Spreitzer, Gretchen M. (1996), “Social structural characteristics of
psychological empowerment”, Academy of Management Journal, 39:
483–504.
Spreitzer, Gretchen M. (2008), “Taking stock: A review of more than twenty
years of research on empowerment at work”, (Eds.) J. Barling & C. L.
Cooper (2008), Handbook of organizational behavior, Thousand Oaks,
CA: Sage içinde: 54–72.
Spreitzer, Gretchen M.; Kizilos, Mark A. ve Nason, Stephen W. (1997), “A
dimensional analysis of the relationship between psychological
empowerment and effectiveness, satisfaction, and strain”, Journal of
Management, 23(5): 679-704.
Thomas, Kenneth W. ve Velthouse, Betty A. (1990), “Cognitive elements of
empowerment: An "interpretive" model of intrinsic task motivation”,
Academy of Management Review, 15: 666-681.
Tompson, Holly B. ve Werner, Jon M. (1997), “The impact of role
conflict/facilitation on core and discretionary behaviors: Testing a
mediated model”, Journal of Management, 23(4): 583-601.
Tsui, Anne S.; Pearce, Jone L.; Porter, Lyman W. ve Tripoli, Angela M.
(1997), “Alternative approaches to the employee-organization
relationship: Does investment in employees pay off?”, Academy of
Management Journal, 40: 1089-1121.
VanYperen, Nico W. ve Van den Berg, Agnes E. (1999), “Towards a better
understanding of the link between participation in decision-making
and organizational citizenship behaviour: A multilevel analysis”,
Journal of Occupational and Organizational Psychology, 72: 377–392.
Wat, Dennis ve Shaffer, Margaret A. (2005), “Equity and relationship quality
influences on organizational citizenship behaviors the mediating role
of trust in the supervisor and empowerment”, Personel Review, 34(4):
406-422.
Psikolojik Güçlendirmenin Örgütsel Vatandaşlık Davranışına
Etkisi Üzerine Bir Araştırma • 47
Xiao-Ping, Chen; Chun, Hui ve Sego, Douglas J. (1998), “The role of
organizational citizenship behavior in turnover: Conceptualization
and Preliminary Tests of Key Hypotheses”, Journal of Applied
Psychology, 83(6): 922–931.
Yukl, Gary A. (1989), Leadership in Organizations, Prentice Hall Englewood,
Cliffs, NJ.