You are here

Home » Content

Alternative tools to mass production and human performance indicators in sheltered work centers of Valencian community (Spain)

Journal Name:

  • Journal of Industrial Engineering and Management

Publication Year:

  • 2011
DOI: 
http://dx.doi.org/10.3926/jiem.2011.v4n3.p467-480

Key Words:

Author NameUniversity of Author
Abstract (2. Language): 
Purpose: The most popular alternative systems to mass production at an academic level (lean manufacturing, agile manufacturing, flexible customization, mass customization...) share many characteristics. Our article identifies an extensive set of alternative practices to mass production; analyzes the classification of practices in categories (Flow, TQM, TPM, Customer Relations, Supplier Relations and Human Resources Practices) and analyzes the impact on several human performance indicators such as satisfaction, absenteeism, voluntary turnover, permanent contracts, knowledge, personal & social adjustment activities and integration of workers into ordinary companies. Design/methodology/approach: Survey in sheltered work centers. We use regression analysis in order to prove relations between explicative and criterion variables. Findings: The results of our research allow us to identify that human resource management and customer relationship practices have significant effects on job satisfaction, knowledge, integration into ordinary companies and personal and social adjustment. Research limitations/implications: Data came only from one industry; therefore the results would not be directly generalized to other contexts. Practical implications: Managers in Sheltered work centers can estimate the impact of the deployment of alternative tools to mass production. Originality/value: There are few papers relating lean manufacturing tools and human resources performance indicators. At the same time, there are very few research carried out in sheltered work centers context.
Bookmark/Search this post with
FULL TEXT (PDF): 
PDF icon arastrmx_141136_4_pp_467-480.pdf
  • 3
467-480
  • English

REFERENCES

References: 

Agarwal, A., Shankar, R., & Tiwari, M.K. (2006). Modeling the metrics of lean, agile and leagile supply chain: An ANP-based approach. European Journal of Operational Research, 173(1), 211-225. http://dx.doi.org/i0.i0i6/j.ejor.2004.i2.005
Ahlstrom, P. & Westbrook, R. (1999). Implications of mass customization for operations management: An exploratory survey. International Journal of Operations & Production Management, 19(3), 262-274.
http://dx.doi.org/10.1108/01443579910249705
Ahmad, S., Schroeder, R.G., & Sinha, K.K. (2003). The role of infrastructure practices in the effectiveness of JIT practices: implications for plant competitiveness. Journal of Engineering and Technology Management, 20(3),
161-191. http://dx.doi.org/10.1016/S0923-4748(03)00017-1
Alfalla Luque, R. & Medina Löpez, C. (2009). Supply Chain Management: unheard of in the 1970s, core to today's company. Business History, 51(2), 202-221.
Avella, L. & Vazquez-Bustelo, D. (2005). İEs la fabricaciön âgil un nuevo modelo de producciön? Universia Business Review - Actualidad Econömica, 6, 94-107.
Bonavia, T. & Marin-Garcia, J.A. (2006). An empirical study of lean production in ceramic tile industries in Spain. International Journal of Operations & Production
Management, 26(5), 505-531. http://dx.doi.org/10.1108/01443570610659883
- 4 7 5 -
Journal of I n d u s t r i a l Engineering and Management - h t t p : / / d x . d o i . o r g / 1 0 . 3 9 2 6 / j i e m . 2 0 1 1 . v 4 n 3 . p 4 6 7 - 4 80
Bonavia, T.
&
Marin-Garcia, J.A. (2011). Integrating human resource management into lean production and their impact on organizational performance. International Journal of Manpower, In press.
Brown, S. & Bessant, J. (2003). The manufacturing strategy-capabilities links in mass customisation and agile manufacturing--an exploratory study. International Journal of Operations & Production Management, 23(7), 707.
http://dx.doi.org/10.1108/01443570310481522
Carrasqueira, M. & Machado, V.C. (2008). Strategic logistics: Re-designing companies in accordance with Lean Principles. International Journal of Management Science and Engineering Management, 3(4), 294-302.
Cua, K., McKone, K., & Schroeder, R.G. (2001). Relationships between implementation of TQM, JIT, and TPM and manufacturing performance. Journal of Operations Management, 19(6), 675-694. http://dx.doi.org/10.1016/S0272-
6963(01)00066-3
Da Silveira, G., Borenstein, D., & Fogliatto, F.S. (2001). Mass customization: Literature review and research directions. International Journal of Production
Economics, 72 1-13. http://dx.doi.org/10.1016/S0925-5273(00)00079-7
Diaz, M.S., Gil, M.J.A., & Machuca, J.A.D. (2005). Performance measurement systems, competitive priorities, and advanced manufacturing technology - Some evidence from the aeronautical sector. International Journal of Operations & Production Management, 25(7-8), 781-799.
http://dx.doi.org/10.1108/01443570510608600
Doolen, T.L. & Hacker, M.E. (2005). A Review of Lean Assessment in Organizations: An Exploratory Study of Lean Practices by Electronics Manufacturers. International Journal of Manufacturing Systems, 24(1), 55-67. http://dx.doi.org/10.1016/S0278-
6125(05)80007-X
Duguay, C., Landry, S., & Pasin, F. (1997). From mass production to flexible/agile production. International Journal of Operations& Production Management, 17(12),
1183-1195. http://dx.doi.org/10.1108/01443579710182936
Flynn, B. B. & Sakakibara, S. (1995). Relationship between JIT and TQM: Practices and performance. Academy of management Journal, 38(5), 1325.
http://dx.doi.org/10.2307/256860
- 476 -
Journal of I n d u s t r i a l Engineering and Management - h t t p : / / d x . d o i . o r g / 1 0 . 3 9 2 6 / j i e m . 2 0 1 1 . v 4 n 3 . p 4 6 7 - 4 80
Fullerton, R.R. & McWatters, C.S. (2001). The production performance benefits from JIT implementation. Journal of Operations Management, 19(1), 81-96.
http://dx.doi.org/10.1016/S0272-6963(00)00051-6
Gibson, C.B., Porath, C.L., Benson, G.S., & Lawler III, E.E. (2007). What results when firms implement practices: The differential relationship between specific practices, firm financial performance, customer service, and quality. Journal of
Applied Psychology, 92(6), 1467-1480. http://dx.doi.org/10.1037/0021-9010.92.6.1467
Guerrero, S. & Barraud-Didier, V. (2004). High-involvement practices and performance of French firms. International Journal of Human Resource
Management, 15(8), 1408-1423. http://dx.doi.org/10.1080/0958519042000258002
Gurumurthy, A. & Kodali, R. (2008). A multi-criteria decision-making model for the justification of lean manufacturing systems. International Journal of Management Scienceand Engineering Management, 3(4), 100-118.
Holweg, M. (2007). The genealogy of lean production. Journal of Operations
Management, 25(2), 420-437. http://dx.doi.org/10.1016/j.jom.2006.04.001
Ismail, H., Reid, I., Mooney, J., Poolton, J., & Arokiam, I. (2007). How small and medium enterprises effectively participate in the mass customization game. IEEE Transactions on Engineering Management, 54(1), 86-97.
http://dx.doi.org/10.1109/TEM.2006.889069
Kannan, V.R. & Tan, K.C. (2005). Just in time, total quality management, and supply chain management: understanding their linkages and impact on business performance. Omega-International Journal of Management Science, 33(2), 153¬162. http://dx.doi.org/10.1016/Lomega.2004.03.012
Katou, A.A. (2008). Measuring the impact of HRM on organizational performance. Journal of Industrial Engineering and Management, 1(2), 119-142.
http://dx.doi.org/10.3926/jiem.2008.v1n2.p119-142
Ketokivi, M. & Schroeder, R.G. (2004). Manufacturing practices, strategic fit and performance: A routine-based view. International Journal of Operations & Production Management, 24(1/2), 171. http://dx.doi.org/10.1108/01443570410514876
Krishnamurthy, R. & Yauch, C.A. (2007). Leagile manufacturing: A proposed corporate. International Journal of Operations & Production Management, 27(6),
588-604. http://dx.doi.org/10.1108/01443570710750277
- 477 -
Journal of I n d u s t r i a l Engineering and Management - h t t p : / / d x . d o i . o r g / 1 0 . 3 9 2 6 / j i e m . 2 0 1 1 . v 4 n 3 . p 4 6 7 - 4 80
Marin-Garcia, J.A. & Bonavia, T. (2011). Strategic Priorities and Lean Manufacturing Practices in Automotive Suppliers. Ten Years After. In M.Chiaberge (Ed.), New Trends and Developments in Automotive Engineering. InTech.
Marin-Garcia, J.A. & Carneiro, P. (2010). Desarrollo y validaciön de un modelo multidimensional de la producciön ajustada. Intangible Capital, 6(1), 78-127.
Marin-Garcia, J.A. & Conci, G. (2009). Exploratory study of high involvement work practices: Identification of the dimensions and proposal of questionnaire to measure the degree of use in the company. Intangible Capital, 5(3), 278-300.
http://dx.doi.org/10.3926/ic.2009.v5n3.p278-300
Marin-Garcia, J.A., Pardo del Val, M., & Bonavia, T. (2006). The Impact of Training and ad hoc Teams in Industrial Settings. International Journal of Management Science and Engineering Management, 1(2), 137-147.
Martın Pena,
M.L
. & Dfaz Garrido, E. (2007). Impacto de la estrategia de producciön en la ventaja competitiva y en los resultados operativos. International Conference on Industrial Engineering & Industrial Management - CIO, 367-377. Madrid.
Martinez Jurado, P.J. & Moyano Fuentes, J. (2011). Lean Production y gestiön de la cadena de suministro en la industria aeronâutica. Investigaciones Europeas de Direcciön y Economla de la Empresa, 17(1), 137-157.
McKone, K.E., Schroeder, R.G., & Cua, K.O. (2001). The impact of total productive maintenance practices on manufacturing performance. Journal of Operations
Management, 19(1), 39-58. http://dx.doi.org/10.1016/S0272-6963(00)00030-9
Molina, L.M., Llorens-Montes, J., & Ruiz-Moreno, A. (2007). Relationship between quality management practices and knowledge transfer. Journal of Operations
Management, 25(3), 682-701. http://dx.doi.org/10.1016/j.jom.2006.04.007
Monplasir, L. (2002). Enhancing CSCW with Advanced Decision Making Tools for an Agile Manufacturing System Design Application. Group Decision and Negotiation,
11, 45-63. http://dx.doi.org/10.1023/A:1014538003326
Narain, R., Yadav, R.C., & Antony, J. (2004). Productivity gains from flexible manufacturing: Experiences from India. International Journal of Productivity and Performance Management, 53(2), 109-128.
http://dx.doi.org/10.1108/17410400410515025
- 478 -
Journal of I n d u s t r i a l Engineering and Management - h t t p : / / d x . d o i . o r g / 1 0 . 3 9 2 6 / j i e m . 2 0 1 1 . v 4 n 3 . p 4 6 7 - 4 80
Perello-Marin, M.R. (2010). Towards a methodology for identifying path dependence in the evolution of human resources practices. Working Papers on Operations Management, 1(1), 56-58.
Portioli Staudacher, A. & Tantardini, M. (2007). Lean Production implementation: A survey in Italy. International Conference on Industrial Engineering & Industrial Management - CIO, 1269-1279. Madrid.
Sakakibara, S., Flynn, B.B., Schroeder, R.C., & Morris, W.T. (1997). The impact of Just-In-Time manufacturing and its infrastructure on manufacturing performance. Management Science, 43(9), 1246. http://dx.doi.org/10.1287/mnsc.43.9.1246
Shah, R. & Ward, P.T. (2007). Defining and developing measures of lean production. Journal of Operations Management, 25(4), 785-805.
http://dx.doi.org/10.1016/j.jom.2007.01.019
Swink, M., Narasimhan, R., & Kim, S.W. (2005). Manufacturing practices and strategy integration: Effects on cost efficiency, flexibility, and market-based performance. Decision Sciences, 36(3), 427-457. http://dx.doi.org/10.1111Ai.1540-
5414.2005.00079.x
Tari, J.J., Molina, J.F., & Castejön, J.L. (2007). The relationship between quality management practices and their effects on quality outcomes. European Journal of Operational Research, 183(2), 483-501. http://dx.doi.org/10.1016/j.ejor.2006.10.016
Treville, S.D. & Antonakis, J. (2006). Could lean production job design be intrinsically motivating? Contextual, configurational, and levels-of-analysis issues. Journal of Operations Management, 24(2), 99-123.
http://dx.doi.org/10.1016/j.jom.2005.04.001
Urgal Gonzalez, B., Diz Comesana, M.E., & Garcfa Vazquez, J.M. (2007). Automatizaciön flexible, Ingenierfa de diseno y fabricaciön, gestiön de la calidad y empowerment: Evidencia empfrica de su contribuciön a la creaciön de capacdidades estrategicas. Direcciön y Organizaciön, 33, 35-52.
Vazquez-Bustelo, D., & Avella, L. (2006a). Agile manufacturing: Industrial case studies in Spain. Technovation, 26, 1147-1161.
http://dx.doi.org/10.1016/j.technovation.2005.11.006
Vazquez-Bustelo, D., & Avella, L. (2006b). Contraste empfrico del modelo de fabricaciön agil en Espana. XVI congreso nacional de la Asociaciön Cientffica de Economfa y Direcciön de Empresas Valencia.

Thank you for copying data from http://www.arastirmax.com