You are here

Home » Content

An Empirical Investigation of the Relationship Between Quality Initiatives and Financial Performance

Journal Name:

  • Eurasian Journal of Business and Economics

Publication Year:

  • 2008

Key Words:

Author Name
Abstract (2. Language): 
Using survey data from 102 industrial enterprises, this study empirically examines the extent to which quality initiatives are implemented and the effects of quality initiatives on financial performance amongst top Turkish 500 industrial enterprises. The findings of the study are: (1) majority of Turkey’s top 500 industrial enterprises implement at least one quality initiative; (2) there are significant associations between implementing quality initiatives and top 500 ranking; (3) and qualityinitiative implementing companies outperform in financial performance compared to non-quality-initiative implementing companies.
Bookmark/Search this post with
FULL TEXT (PDF): 
PDF icon arastirmax-empirical-investigation-relationship-between-quality-initiatives-and-financial-performance.pdf
  • 1
25-36
  • English

JEL Codes:

REFERENCES

References: 

Agus, A., Krishnan, S.K., Kadir, S.L.S.A. (2000) “The Structural Impact of Total Quality
Management on Financial Performance Relative to Competitors through Customer
Satisfaction: A Study of Malaysian Manufacturing Companies”, Total Quality Management 11
(4-6): 808-819.
Bisgaard, S., Freiesleben, J. (2004) “Six Sigma and the Bottom Line”, Quality Progress 37 (9):
57-62.
Elshazly, T. A. (1999) “Quality and Profits: Seven Lessons from the Accounting Field”,
Business & Economic Review, Jan.-Mar., pp. 21-24.
Gotzamani, K. D., Theodorakioglou, Y. D. and Tsiotras, G. D. (2006) “A Longitudinal Study of
the ISO 9000 (1994) Series’ Contribution towards TQM in Greek Industry”, The TQM
Magazine 18 (1): 44-54.
Hoerl, R. W. (1998) “Six Sigma and the Future of the Quality Profession”, Quality Progress 31
(6): 35-42.
İstanbul Sanayi Odası-I. (2006) Türkiye’nin 500 Büyük Sanayi Kuruluşu 2005 [CD], İstanbul.
İstanbul Sanayi Odası-II. (2006) İkinci 500 Büyük Firma Bilgileri 2005 [Disket], İstanbul.
Juran, J. M., and Gryna, F. M. (1993) Quality Planning and Analysis, McGraw-Hill,
International Editions.
KALDER, Corporate Web Site. http://www.kalder.org.tr. (accessed April 30, 2007).
Keogh, W. (1994) “The Role of the Quality Assurance Professional in Determining Quality
Costs”, Managerial Auditing Journal 9 (4): 23-32.
Krueger, V. (1999) “Towards a European Definition of TQM - A Historical Review”, The TQM
Magazine 11 (4): 257-263.
Lee, S. M., Rho, B.-H. and Lee, S.-G. (2003) “Impact of Malcolm Baldrige National Quality
Award Criteria on Organizational Quality Performance”, International Journal of Production
Research, 41 (9): 2003–2020.
Magd, Hesham A.E. (2006) “An Investigation of ISO 9000 Adoption in Saudi Arabia”,
Managerial Auditing Journal 21 (2): 132-147.
Raisinghani, M. S., Ette, H., Pierce, R., Cannon, G., and Daripaly, P. (2005) “Six Sigma:
Concepts, Tools, and Applications”, Industrial Management & Data Systems 105 (4): 491-
505.
Sharma, D. S. (2005) “The Association between ISO 9000 Certification and Financial
Performance”, International Journal of Accounting 40: 151-172.
Stevenson, T.H., Barnes, F.C. (2002) “What Industrial Marketers Need to Know about ISO
9000 Certification: A Review, Update, And Integration with Marketing”, Industrial Marketing
Management 31: 695-703.
Uyar, Ali, “An Exploratory Study on Accounting for Quality Management in Top 500 Industrial
Enterprises in Turkey”, Marmara University, Social Sciences Institute, Accounting and
Finance Department, Unpublished Doctoral Thesis, Istanbul, 2007.
Vokurka, R.J., Stading, G.L., Brazeal, J. (2000) “A Comparative Analysis of National and
Regional Quality Awards”, Quality Progress 33 (8): 41-49.

Thank you for copying data from http://www.arastirmax.com