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ERP KULLANIMININ KOBİLERİN ALGILANAN PERFORMANSI ÜZERİNE ETKİSİ: KAYSERİ İMALAT SEKTÖRÜ ÖRNEGĞİ

THE EFFECT OF ERP USAGE ON PERCEIVED PERFORMANCE OF SMEs: THE CASE OF KAYSER

Journal Name:

  • Erciyes Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi

Publication Year:

  • 2009

Key Words:

Keywords (Original Language):

Author NameUniversity of AuthorFaculty of Author
Abstract (2. Language): 
In this study, perceived performance change of SMEs in industry sector are examined after ERP implementation. Seven commonly used performance metric groups are determined: product, production process, cost, other financial indicators, delivery, supply and customer service level, totally 26 metrics. After ERP implementation, perceived performance change of SMEs in Kayseri are studied by “t test” in terms of these metrics. In conculusion of the study, ERP sysytems enhance the business performance in terms of product, cost, other financial indicators, delivery, supply and customer related indicators.
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Abstract (Original Language): 
Bu çalısmada Kayseri’de imalat sektöründe faaliyet gösteren ERP (Kurumsal Kaynak Planlaması) sistemlerini uygulayan KOB’ler, ERP uygulaması sonrasında algılanan performans degisimleri bakımından analiz edilmistir. Performans degerlendirmesinde yaygın olarak kullanılan 7 ölçüt grubu belirlenmistir. Bu ölçütler içinde ürün, üretim süreci, maliyetler, diger finansal göstergeler, teslimat, tedarik ve müsterilerle ilgili toplam 26 ölçüt yer almaktadır. Bu ölçütler kullanılarak Kayseri’de faaliyet gösteren KOB’ler ele alınarak “t testi” ile ERP uygulaması sonrası algılanan performans degisimlerine iliskin algılamalar incelenmistir. Çalısma sonucunda, ürün, maliyet, diger finansal göstergeler, teslimat, tedarik ve müsterilerle ilgili performans ölçütlerinin her birine göre ERP sistemlerinin isletme performansını olumlu etkiledigine iliskin algılamanın mevcut oldugu görülmüstür.
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  • 33
173-187
  • Turkish

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