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KALİTE İYİLEŞTİRME SÜRECİNDE YAPAY ZEKÂ TEKNİKLERİNİN KULLANIMI

USE OF ARTIFICIAL INTELLIGENCE TECHNIQUES IN QUALITY IMPROVING PROCESS

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Abstract (2. Language): 
Today, changing of competition conditions and customer preferences caused to happen many differences in the viewpoint of firms' quality studies. At the same time, improvements in computer technologies accelerated use of artificial intelligence. Artificial intelligence technologies are being used to solve many industry problems. In this paper, we investigated the use of artificial intelligence techniques to solve quality problems. The artificial intelligence techniques, which are used in quality improving process in the recent years, are artificial neural networks, expert systems, genetic algorithms and fuzzy logic.
Abstract (Original Language): 
Günümüzde rekabet ve müşteri tercihlerinin değişmesi, işletmelerin kalite çalışmalarına bakış açısında büyük değişmeler meydana gelmesine sebep olmuştur. Aynı zamanda bilgisayar teknolojisindeki gelişimlerde yapay zekâ tekniklerinin kullanımını hızlandırmıştır. Yapay zekâ teknikleri pek çok endüstriyel problemin çözümünde başarılı olarak kullanılmaktadır. Bu çalışmada kalite problemlerinin çözümünde yapay zekâ tekniklerinin kullanılması incelenmiştir. Kalite iyileştirme çalışmalarında son yıllarda kullanılan yapay zekâ teknikleri; yapay sinir ağları, uzman sistemler, genetik algoritmalar ve bulanık mantık teknikleridir.
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